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1.Applicability

1. Geniozz BV operates under several trade names, including Flying Squad and Tripod Academy. All services, activities, training programmes, workshops, and learning events offered under these names are provided by Geniozz BV and governed by these General Terms & Conditions.

2. These provisions apply to all legal relationships between Geniozz and its clients concerning work to be carried out by Geniozz for the client, including any offer made by Geniozz to perform such work.

3. Changes and/or replacements regarding the general terms should be confirmed explicitly and in writing by the Client.

4. A registration as mentioned in article 3, part one, or the acceptance of an agreement as mentioned in article 4, part two, implies acceptance of the applicability of these terms.

5. The General terms of payment and delivery of the Client are not applicable as far as they conflict with the terms of payment and delivery as laid down by Geniozz.

2.Definitions

1. Client: a natural or legal person or identity with whom it has been agreed upon to participate in training to be performed by Geniozz.

2. Trainee: a natural person who is participating on behalf of the Client in a training course to be performed by Geniozz.

3. Training: A training course, workshop, coaching route, counselling, assessment or any other gathering to instruct participants to increase their knowledge and/or skills.

4. ‘Open training’: ‘Open training’ can be characterised by the participation of various trainees from different companies and/or organisations.

5. ‘In-company’ training: ‘In-company’ training can be described as training for participants of the same company and/or organisation.

6. Terms: the following general terms.

3.Registration for open training

1. The Client can register for open training as arranged by Geniozz in the following ways: by means of registration through the website www.geniozz.com, by sending in the registration form fully completed by post, by telephone notification, or by registration by e‐mail through the following email address: info@geniozz.com.

2. Geniozz always sends the Client a written confirmation of the registration as mentioned before, by e‐mail, post or otherwise.

3. After the sending of this confirmation, the agreement regarding participation in the training has been set. A confirmation can also be agreed upon by other means. This confirmation covers the contents of the agreement unless proven otherwise.

4. A maximum number of trainees per training is applicable. Registrations will be accepted in the sequence of receipt.

4.Agreement regarding ‘In-company training’

1. Regarding “In-company training”, the Client will request a tender from Geniozz.

2. This tender for participating in “In-company training” is agreed upon by mutual acceptance.

3. The content of the tender is treated as an agreement. A deviation from the agreement's acceptance will constitute a rejection of the original agreement and an invitation to draw up an altered one.

5.Prices of open training

1. By registering via a registration form or by telephone, training prices as mentioned in the most recent training leaflets, which Geniozz distributes, apply; these prices also apply, should the Client have been informed otherwise.

2. Prices as mentioned in a mailing apply when registration for the training has been sent in by means of a registration form, by mail.

3. Prices which are mentioned on the website www.geniozz.com apply for registration by means of a registration form on the internet or by submission by e‐mail and/or electronic post at the time of registration.

4. Training prices include the cost of training materials, unless mentioned otherwise.

5. Training prices include the cost of the training venue, lunch, as well as refreshments (coffee, tea, water), unless mentioned otherwise.

6. Training prices do not include the cost of overnight accommodation, travel costs, or any other costs incurred by the trainee, unless mentioned otherwise.

7. Obligatory accommodation can be part of the training. These additional costs are not included in the training fee.

8. Should Geniozz handle the coordination of additional training costs, which are not included in the training fee, these costs will be charged to the Client at cost plus a 5% administration fee.

9. Prices can be adjusted should unforeseen circumstances occur.

10. Prices will be adjusted accordingly should the VAT system or VAT amount change.

6.Prices of 'in-company' training

1. Training prices as mentioned in the agreement are only valid during the duration of the agreement.

2. Training prices as mentioned include the cost of training materials, unless mentioned otherwise.

3. Training prices as mentioned exclude the cost of the training venue, lunch and refreshments (coffee, tea, water), unless mentioned otherwise.

4. Training prices as mentioned do not include the cost of overnight accommodation, travel costs, or any other costs incurred by the trainee, unless mentioned otherwise.

5. Obligatory accommodation can be part of the training. These additional costs are not included in the training fee.

6. Should Geniozz handle the coordination of additional training costs, which are not included in the training fee, these costs will be charged to the Client at cost plus a 5% administration fee.

7. When VAT applies, the mentioned prices are excluding VAT and will be charged including VAT.

8. Prices can be adjusted, should unforeseen circumstances occur.

9. Prices will be adjusted accordingly should the VAT system or VAT amount change.

7.Payment

1. After the training registration, as mentioned in article 3, or after acceptance of the quotation, as mentioned in article 4, Geniozz will send an invoice for the training services to the Client.

2. Final payment by the Client will take place within 30 days after the date of invoice, but at least before the start of the first training day, without any right for discount or settlement, by means of remitting the amount to a bank account number designated by Geniozz. For credit card payments, an additional 5% administration fee applies.

3. Should the Client not have paid the total amount, as mentioned in part 2 of this article, before the start of the training, the Client will be held responsible by law for the settlement of the invoice. Without further notice, the Client is obliged from the maturity date of the invoice until the date of full settlement of the mentioned invoice to pay an interest fee of 1% per month on the total outstanding amount, with each part of a month treated as a month.

4. Should the Client not fully pay the invoice, any costs involved for Geniozz will be charged to the Client. These costs include all legal and non-legal costs, e.g., costs for debt collection, legal counselling, and/or lawyers' fees. The extrajudicial cost will consist of at least 15% of the total outstanding amount.

5. Should the full amount of the invoice not have been received by Geniozz before the start of the Training, the Trainee has no right to participate in the Training, regardless of whether the Client is obligated to pay the total Training fee plus additional costs, should these apply, without delay.

8.Change of training date of ‘In-company training’ by the Client

1. Through mutual consultation, the training date or parts of the training dates, on which an ‘In-company training’ takes place, can be changed without additional cost up until four weeks before the actual start of the training or part of the training. 25% of the total training fee may be charged if the training date is changed less than four weeks but more than two weeks before the planned date. If the training date is changed less than 2 weeks before the start of the training, 50% of the total training cost may be charged.

2. A request for a change of a training date should be sent to Geniozz by the Client in writing.

9.Cancellation of training by the Client

1. Up until four weeks before the start of the training, the Client can cancel participation free of charge. Any amount already paid will be refunded to the Client (full refund).

2. When cancellation takes place less than four weeks but more than two weeks before the planned start date of the training, 50% of the total amount will be charged as a cancellation fee. 75% will be charged if the cancellation occurs less than 2 weeks before the planned start date of the training. In that case, the Client has no right to a refund of any amount already paid.

3. After cancellation by the Client, any additional costs, for which Geniozz handles the coordination, will be fully charged to the Client upon the cancellation of the training, at cost plus a 5% administration fee.

10.Cancellation by the Trainee

1. Should the trainee not be able to take part in the training, replacement by another trainee is possible, provided the trainee is registered by Geniozz at least one week before the first training day. For this replacement, there will be no extra cost.

2. On request, a trainee who is not able to participate in the training can be booked onto the same training on another date. For such a re‐booking made more than one week before the first training day, an administration fee of € 50 ex VAT will be charged. For such a rebooking made less than one week before the first training day, an administration fee of 50% of the total training price will be charged, with a minimum of € 50 ex VAT.

3. Re‐booking of a trainee is only allowed once per trainee per training.

11.Cancellation of the training by Geniozz

1. Geniozz reserves the right to cancel the training at least 3 days before the first training day. The Client will be informed immediately upon cancellation. Geniozz will refund the amount already paid by the Client for the cancelled training. If possible, Geniozz will offer an alternative training date. Should the Client agree with this date, Geniozz will not refund the training fee

12.Liability

1. Geniozz cannot be held responsible for any harm which occurs during or in relation to training participation in a training offered by Geniozz or a cancellation of a training agreement by Geniozz unless Geniozz can be charged with gross negligence.

2. Should Geniozz, at any moment, despite the fact mentioned in article one, be responsible for any damage, loss or harm, the cost of this damage, loss or harm will be limited to the maximum amount of the training invoice sent to the Client.

3. Indirect loss, damage or harm will not be reimbursed.

13.Intellectual ownership

1. The Client will be the owner of the training manuals as supplied during the training by Geniozz. The rights to the intellectual property, as well as the training materials and/or other parts or products related to the training, will be reserved by Geniozz.

2. Without the prior written agreement of Geniozz, the Client is not allowed to reveal, explore, or copy the offered training materials or parts or summaries of the training manuals in any way.

14.Replacement of trainer or lecturer

1. Geniozz always has the right to replace a trainer or lecturer whom Geniozz appoints to conduct the training.

15.Certificate

1. All trainees who complete the training will be granted a certificate.

2. An exam can be part of the training.

16.Applicable rights

1. In all agreements, general offers, legal acts, etc. of Geniozz, as well as agreements between Geniozz and the Client, Dutch law is applicable. Dutch law also applies if an agreement is performed partly or completely abroad, or if any of the parties have a residence abroad.

2. All disputes between parties with reference to agreements or orders, general terms of payment, etc., on which these conditions apply or with reference to agreements which are part thereof, will be brought before a jurisdiction in Amsterdam, The Netherlands, unless the applicable law says otherwise.

3. Parties will only take legal action after they have done the utmost to settle the disagreement with mutual consideration.

17.Place and changes in general terms of payment and delivery

1. The terms as filed on the most recent date are the terms applicable, as well as the version applicable during the time of the realisation of the legal relationship between Geniozz and the Client.

2. The Dutch text of the legal terms of payment and delivery is always applicable regarding the explanation thereof.